7 Day VibraSlim Guarantee Policy
If you decide you’re not 100% satisfied with your purchase, to receive any refund under this guarantee, simply request a refund in writing by email within 7 days of purchase to our email on the Contact page. In the e-mail, please state the item to be returned, the reason for your return, and your invoice number. Return authorization numbers will not be issued via our toll-free order line.
The return must be received at VibraSlim within 20 calendar days of your receipt of your shipment. Please make sure your returned equipment is in its original packaging or it will be assessed repackaging charges against your credit. It is the customer’s responsibility to make sure there are no loose parts as damage from those loose parts will be charged against the credit. Please ask for assistance if needed.
This guarantee is limited to the purchase price minus all shipping costs incurred by VibraSlim to deliver the equipment to the customer, and further excludes any incidental or consequential damages, negligence, strict liability or any other legal theory. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This guarantee gives you specific legal rights and you may also have other rights, which vary from state to state. Return shipping costs of the equipment to VibraSlim are the purchasers responsibility and can not be refunded.
Guarantee is not applicable to any financed purchases. Guarantee is valid for one machine per customer only. Guarantee valid in USA and Canada only. Guarantee is not valid with purchases made by or through distributors, resellers or retailers.
If you have any problem do not hesitate to contact us at: USA or Canada – 1-877-888-4272